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Knowledge base
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Browse every published guide across Cleanover and Booking.
46
guides
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Add and Organize Units
A unit is the operational home for reservations, jobs, checklists, access notes, rates, tickets, and forms. Create it carefully so every downstream…
Cleanover / Units
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Collect Unit Details with Forms
Forms collect structured property information from owners, staff, or trusted contacts. Responses can be reviewed before approved values are applied to the…
Cleanover / Units
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Handle Guest Messages and Set Up Automations
Use Messages for live guest conversations and Automation for repeatable communication. Keep automated content accurate, then handle exceptions personally in the inbox.…
Cleanover / Settings & integrations
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Take a Booking Over the Phone
Create a manual reservation while speaking with the guest by confirming identity, dates, unit, price, and contact details in a repeatable order.…
Booking / Reservations
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Connect a Channel and Avoid Double Bookings
A channel connection imports listings, reservations, and related data. Map carefully and verify inventory before relying on it for availability or operational…
Booking / Channels
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Set Seasonal Rates and Minimum Stays
Seasonal overrides let you change nightly price, minimum stay, or availability for a defined date range. Use a focused range and preview…
Booking / Rates & availability