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Cleanover documentation
Maintenance
Logging issues and tracking repairs through to done.
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In this section
Maintenance guides
Includes guides from every feature shown above.
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Assign and Dispatch Work in Maintenance Tickets V3
Assign maintenance tickets to handymen one at a time, by dragging on the dispatch board, or in bulk from the ticket list.
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Handle Solution Cases, Warehouse Dispatch and Guest Reviews
Use this coordinated workflow when a guest issue needs investigation, a physical item, and a review response. Each module owns a different…
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Maintenance Tickets V3: Board and List Explained
Learn the two surfaces of Maintenance Tickets V3 — the ticket list and the dispatch board — and what each one is…
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Raise and Dispatch a Maintenance Ticket
A good maintenance ticket gives the responder enough information to act without a second phone call. Capture the exact unit, problem, access,…
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Search and Filter Maintenance Tickets V3
Use the Maintenance Tickets V3 search box as a filter language — status, assignee, unit, region, type, dates, and flags.
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Statuses, Overdue and Closed Tickets in Maintenance Tickets V3
What each maintenance status means, exactly when a ticket counts as overdue, and how to find closed and archived work.